Start with your customer and the product family
Say whether you supply local shops, sell on marketplaces, wholesale in a region, distribute or want your own brand. Name the product family, the end customer, the expected quantity, the destination and what the first order is for: opening a range, restocking or testing demand. Toilet brushes, mops, brooms, scrubbing brushes and refills come in different cartons and sell to different customers.
- Name your customer and the end customer.
- Pick a focused family before asking for the whole catalog.
- Say whether the order opens a range, restocks or tests demand.
- Ask for the current price list: availability by model is confirmed there.
Full cartons or a mixed order
From the stock in São Paulo, the minimum is 1 carton per product at the wholesale price, and you can combine products and categories in the same order to test your mix. Each product still comes in full cartons, so the carton size of each item sets the volume of the order. Payment is in advance, dispatch is usually within 3 days, freight is charged at the actual transport cost and every sale has a Nota Fiscal.
- Full cartons: confirm the item, the units per carton and the number of cartons.
- Mixed order: list the products you want to test together, at least one carton of each.
- In both cases: confirm stock, price, destination and freight in writing.
- Use what sold and what came back to shape the next order.
For online sellers: listings and B2B dropshipping
Online channels need correct dimensions, materials, pieces included, instructions and packaging, and the Consumer Protection Code requires the product's main information in Portuguese, correct and clear: characteristics, quantity, composition, warranty, origin and risks. XT Brazil sends product photos and descriptions for your listings, and labeling or relabeling can be arranged. Sellers who prefer not to hold stock can use B2B dropshipping: single units are shipped to their customer, with a R$10,000 prepaid credit. Mercado Livre, Shopee, Amazon, TikTok Shop and Temu are sales channels; naming them does not mean a partnership or expected sales.
- Keep listing details tied to the item you actually receive.
- Agree how returns and defective items are handled.
- Dropshipping: single units to your customer, with a R$10,000 prepaid credit.
- Do not use illustrative images as proof of stock.
Private label and distribution
Private-label (OEM) projects are reviewed case by case and imported directly from China by XT Brazil's team. Color, logo, label, packaging or the product itself can change, which brings samples, artwork approval, minimum quantities and lead times into the plan. Distribution in a region depends on your channel, stock and support capacity; an enquiry does not create exclusivity, and none of these ways of buying guarantees margin or demand.
- Private label: approve the product, the artwork rights, the sample and the packaging.
- Plan the label in Portuguese before production.
- Distribution: define coverage, stock and support before talking about territory.
- Larger volumes can be imported directly from China.
- Final terms are only those in the accepted written proposal.
Build the reorder from what sold
The first order should give you evidence: what sold, customer questions, returns, defects and how the packaging held up. Use it to adjust the range and decide when to reorder. The stock in São Paulo is refilled with 4 containers of cleaning tools a month, so you can reorder every month what sells; availability by model is confirmed in the price list.
- Author
- XT Brazil Editorial Team
- Updated
- Oct 23, 2026
- Related page
- Cleaning tools

